Frequently Asked Questions

Here are some of our most Frequently Asked Questions, if you can’t find the answer to your question below you can contact us directly here

Q. Can you organise balloon releases?

A. No, unfortunately due to environmental reasons we do not offer balloon release services

Q. How far can you travel?

A. We can travel nationally but please note we may charge additional fees to cover travel/ delivery expenses

Q. What forms of payment do you accept?

A. We accept bank transfer and cash

Q. Do you offer refunds?

A. Unfortunately we are unable to offer refunds, for any date change we require a 2 week notice.

Q. Do you hold insurances or trade memberships?

A. Yes, Airdorable is fully insured and a member of the Balloon and Party Industry Alliance (BAPIA), for more information follow the link to the BAPIA homepage

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